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Effective knowledge software allows the reader to come across the most relevant information, even if the composer or recipients forget about it

Effective knowledge software allows the reader to come across the most relevant information, even if the composer or recipients forget about it

  • Treating filters or links as entry points to what's relevant in the future captures intended signal.
  • As a result, each new update created can increase the future value for participants in the system.
  • This is why Atomic Updates contain the following structured heuristic information:
    • What it is about
    • Who it is for
    • Why it matters
    • Links to other updates or entities that capture its context.

Referred in

Software does not show you the right information unless you know what you're looking for

When you type in a search box, you need to remember the name of the thing you're looking for. But our brains don't operate with perfect…

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